Support

Posture Coaching · Posture reminders & stretch coaching

Need help? Email support@bogtsi.xyz. Posture Coaching is made by one person, so replies may take a few days — every message is read.

Common questions

How do I cancel my subscription?

Subscriptions are managed by Apple, not by us. Open iOS Settings → [your name] → Subscriptions → Posture Coaching and tap Cancel. You keep Premium until the end of the period you already paid for. Refund requests also go through Apple — we cannot issue them.

I paid, but Premium isn't showing up

Open Posture Coaching's Settings and tap Restore purchases. Make sure you're signed in with the same Apple ID you purchased with. If it still doesn't appear, email us with the date of purchase and we'll help.

My reminders aren't going off

Check that notifications are enabled for Posture Coaching in iOS Settings → Notifications → Posture Coaching, and that reminders are turned on inside the app's Settings.

My stretch sessions aren't in Apple Health

Health syncing is off until you enable it. Turn it on in Posture Coaching's Settings, then confirm write access in iOS Settings → Health → Data Access & Devices → Posture Coaching. Posture Coaching only ever writes your completed sessions — it never reads your Health data.

Does the app show ads?

No. Posture Coaching contains no advertising and no advertising SDK.

How do I delete my data?

Delete the app. Everything Posture Coaching stores — reminders, streaks, badges, plan progress, favorites, and session history — lives only on your device, so removing the app removes it. Sessions already written to Apple Health stay there until you delete them in the Health app.

Bug reports & feedback

Email support@bogtsi.xyz. Your iOS version, device model, and what you were doing when it happened all help.