Terms of Service

Thaw · Effective date: July 22, 2026 · Last updated: July 22, 2026

These Terms of Service ("Terms") govern your use of the Thaw iOS application (bundle identifier xyz.bogtsi.thaw) and any content or features it provides (the "App"). The App is provided by an individual developer based in Israel ("we", "us", or "our"). By downloading, accessing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

Wellness, not medicine. Thaw is a general wellness companion for people recovering from a stiff, sore shoulder. It complements — and never replaces — professional medical care. It is not a medical device and does not provide medical advice, diagnosis, or treatment. If you have warning symptoms (see Section 5), stop and see a doctor. See Section 5 for the full disclaimer.

1. License to use the App

Subject to your compliance with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to download and use the App on Apple devices that you own or control, for your own personal, non-commercial use. This license is granted under the terms of Apple's Licensed Application End User License Agreement (EULA), which applies to your use of the App as an application obtained through the App Store; where these Terms are silent, Apple's standard EULA governs.

You may not copy, modify, reverse-engineer, decompile, sublicense, sell, rent, or otherwise exploit the App or its content except as expressly permitted by these Terms or applicable law.

2. Subscriptions, billing & auto-renewal

Thaw offers an optional auto-renewing subscription ("Thaw Premium") that unlocks additional features — the frozen- and thawing-phase exercise routines, history and comparisons beyond the free 4-week window, the phase-transition suggester, deep-dive education articles, and custom per-session reminder times. Thaw remains usable without it: the complete freezing-phase routine, the daily check-in diary, range-of-motion logging, 4 weeks of history, the core education articles, reminders at standard times, and full CSV/JSON export are free.

Current subscription options are US $7.99 per month or US $39.99 per year, with a 7-day free trial on the annual plan for eligible new subscribers. Prices vary by region and may change; the price and any trial terms shown in the App Store at the moment of purchase are authoritative. Subscriptions and payments are handled by Apple through the App Store; we never receive or store your payment card details.

Subscription entitlements are managed through RevenueCat on our behalf. See our Privacy Policy for details on the data involved.

3. Advertising

The App contains no advertising and no advertising SDK. If we enable advertising in a future update, this section and our Privacy Policy will be updated before it ships.

4. Acceptable use

You agree not to:

5. Health, wellness & medical disclaimer

Phase placement is not a diagnosis. The onboarding questions and the optional phase-transition suggester match the symptoms you report against common patterns described in published clinical sources. They tell you what your answers resemble, never what you have. Only a qualified clinician can diagnose frozen shoulder (adhesive capsulitis) or any other condition. Please confirm your situation — and any exercise program — with your doctor or physiotherapist, especially before starting.

No outcome guarantees. Frozen-shoulder recovery commonly takes many months and varies widely from person to person. Charts, comparisons, streaks, phase suggestions, and any other figure the App displays are informational summaries of the data you logged. We make no promise that using the App will reduce your pain, improve your range of motion, shorten your recovery, or produce any particular health outcome.

Stop and see a doctor if red-flag symptoms appear. The App's exercises are designed to be gentle — the working rule is tension, not pain. Stop any exercise that causes sharp pain. Seek prompt medical care if you experience warning signs such as: shoulder trouble after a recent injury or fall, especially if you cannot raise your arm; fever or unexplained weight loss alongside shoulder pain; numbness, tingling, or weakness in the arm or hand; or both shoulders becoming suddenly affected at once. In a medical emergency, contact your local emergency services immediately.

Do not begin this or any exercise program without consulting a qualified healthcare professional if you are pregnant, recovering from surgery or a fracture, or have any medical condition that affects your shoulder, bones, or circulation. The range-of-motion values you log are self-measurements, not clinical measurements — they may be imprecise and must not be used to make medical decisions.

6. Intellectual property

The App and all of its content — including software, design, text, graphics, exercise instructions, and illustrations — are owned by us or our licensors and are protected by intellectual-property laws. Except for the limited license in Section 1, no rights are granted to you. "Thaw" and associated marks are our property. The App's educational content cites published clinical sources; those sources remain the property of their respective publishers.

7. Your data

The entries and settings you create in the App are stored on your device, not on a server we operate. You are responsible for keeping your own copies of anything you wish to preserve — the App's free CSV and JSON export exists for that purpose. Deleting the App permanently removes that data from your device, and we cannot recover it for you.

8. Third-party services

The App relies on third-party services, including Apple (App Store) and RevenueCat (subscription management). Your use of those services through the App may be subject to their own terms and policies. We are not responsible for the practices of these third parties.

9. Disclaimers of warranty

10. Limitation of liability

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you; in that case, our liability is limited to the smallest extent permitted by law.

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your misuse of the App or your violation of these Terms or of applicable law.

12. Apple-specific terms

These Terms are between you and us only, not with Apple. Apple is not responsible for the App or its content. Apple has no obligation to provide maintenance or support for the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the App. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

13. Termination

These Terms remain in effect while you use the App. We may suspend or terminate your access if you violate these Terms. You may stop using the App at any time by deleting it. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and governing law) survive.

14. Governing law

These Terms are governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict-of-laws rules. Subject to any mandatory consumer-protection rights available to you under the law of your country of residence, you agree that the competent courts located in Israel will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the App.

15. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above and post the new version at this URL. Your continued use of the App after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the changes, stop using the App.

16. Contact

Questions about these Terms? Email support@bogtsi.xyz.