Subscriptions are managed by Apple, not by us. Open iOS Settings → [your name] → Subscriptions → Wageproof and tap Cancel. You keep Pro until the end of the period you already paid for. Refund requests also go through Apple — we cannot issue them.
Open the Wageproof Pro screen and tap Restore purchases. Make sure you're signed in with the same Apple ID you purchased with. If it still doesn't appear, email us with the date of purchase and we'll help.
A small difference is normal — punch rounding and per-period timing can lawfully move a few cents either way, which is why the comparison uses a range rather than a single number. For anything bigger, open Show the math: every figure is a numbered derivation, and each disagreeing row links to the step that produced it. Remember the app computes an estimate; it does not model tip pooling allocation, service charges, tip reporting, commissions, piece rates, collective bargaining agreements, exempt-status determination, taxes and withholding, or states other than the ones it lists.
Settings → Backup & restore → Export backup builds a file and hands it to the iOS share sheet — save it in Files, iCloud Drive, or anywhere you'll find it again. Restoring reads the same file back and always tells you what it will replace before it does anything. There is no automatic sync; the backup file is the copy.
Wageproof currently compares one workweek at a time. If your stub itemizes per-week earnings you can compare each week separately; per-period comparison for biweekly and semi-monthly stubs is planned.
Delete the app. Everything Wageproof stores — jobs, shifts, paystub figures, settings — lives only on your device, so removing the app removes it. We hold no copy.
Email bogdan.tsiganiyk@gmail.com. Your iOS version, device model, and what you were doing when it happened all help.